Open a claim Request
As described in the Information Kit, in the event of illness, accident, or quarantine, the insurance company may reimburse the cost of the unused ski pass.
You can find your policy number in the Insurance field of the confirmation email received, in the format 24h.xx.xxxxx.
Click here for more information on How to open a claim with Snowcare.
To contact the insurance company, here is the dedicated Mountain hotline number: +39 02 20564 441. The number is active 7 days a week until the end of the ski season.