The "Treno della Neve + Skipass" snowt train package includes: a round-trip Trenord ticket, a shuttle service, and a skipass valid for the selected days (1 or 2 maximum).
The "Treno della Neve + Snow shoes" package, however, is only available in Chiesa in Valmalenco and includes a round-trip train journey, shuttle service, and rental of the necessary equipment for snowshoeing.
The "Treni della Neve" offer is available only for the following locations:
- Aprica
- Chiesa in Valmalenco
- Domobianca
- Madesimo
- Piani di Bobbio
When purchasing, you can select the arrival time at the station where the transfer with the shuttle will take place, as well as the departure time from the station at the end of the day. This selection allows the consortium to organize the trips with the shuttles and confirm their availability. All details regarding departure and return times can be viewed directly on the product page.
How far in advance do I need to buy tickets for the "Treno della Neve"?
To secure a place on the train and the shuttle that will take you to your destination, you must complete the ticket purchase by 5:00 PM on the day before your trip. After this time, it will no longer be possible to purchase the product for the next day.
How can I check availability?
To check the availability of a Snow train first select the train with the duration and location of interest in the Snow train section; then, following the purchase flow, you will be able to view and select the valid date(s) of the product.
Dates in green are available. If a slot is not selectable, it means that availability for that day is sold out.
How can I select the train time?
Before purchasing the ticket, check the Trenord website for the schedules and trains departing from your departure station. You can take the train from any station in Lombardy. During the purchase flow of your ticket, you will need to select the arrival time at the station where the dedicated shuttle will be waiting to take you directly to the ski resort entrance.
Can I depart on the first day and return the next day?
Yes, you will need to purchase the 2-day Snow train product. Tickets are automatically generated during the purchase with the valid date for the train; when buying the 2-day ticket, the tickets will have a date for the outbound journey and the next day for the return journey.
Note: It is not possible to extend or modify the return ticket date.
Can I modify my booking after purchase?
No, after completing your purchase, it will not be possible to modify, cancel, or request a refund for your order.
We recommend always checking the cancellation conditions indicated on the product page before making the purchase. We also suggest carefully checking the departures to ensure you select the most convenient time.
Can I get more specific information about the event or location?
Order confirmation emails contain the contact details of the relevant consortium. For practical information (e.g., addresses, equipment information, duration, etc.), you will need to contact the consortium directly. For information or assistance with the online order (ticket information, order visibility, etc.), you can contact us by filling out our contact form.
If I purchase a Snow train, is insurance included?
Insurance is optional and can be purchased during the flow in some Snow trains packages. If you include it during the purchase, you will receive the policy number in the order confirmation email.
Note: For the packages for Chiesa in Valmalenco and Domobianca, it is not possible to add insurance during the purchase flow. You will receive a link in the order confirmation email to purchase it at a later time.
Can I load the skipass onto my Snowitcard?
Yes, it will be possible to load the skipass if you purchase a Snow train for Piani di Bobbio, Aprica, and Madesimo. If you don't have a Snowitcard yet, you can collect it at any of our pickup points.
For the Chiesa in Valmalenco and Domobianca resorts, it is not possible to load the skipass onto the Snowitcard, as the skipasses will be delivered directly on-site.
The "Treni della Neve" product will not be available for purchase in case of strikes or railway works.