If you have lost your Snowitcard and no ski pass is loaded on it, you can purchase a new Snowitcard or collect one from one of our pickup points when purchasing a ski pass.
Before registering your new Snowitcard, remember to remove the lost card from your account by going to Account > Snowitcards.
If you have lost your Snowitcard before using your ski pass at the lift gates, and the ski resort allows card replacement, you may be able to transfer your ski pass to a new card. Please refer to How to Change the Snowitcard Number for a Purchased Ski Pass for instructions.
If you lose your Snowitcard while skiing or at a resort that does not allow card replacements, unfortunately it is not possible to recover the loaded ski pass. In this case, you will need to purchase a new ski pass either at the ticket office or online.
If You Lose a SnowitPass Subscription Card
If your lost Snowitcard has an active SnowitPass subscription:
- Send an email to help@snowit.ski and include your Snowitcard number.
- Our support team will block your subscription to prevent any unwanted charges.
- They will also provide instructions on how to link your SnowitPass subscription to a new Snowitcard.