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General

Snowitcard

  • How to change the Snowitcard number where I loaded the skipass?
  • How Does the Snowitcard Work and How Do You Register It?
  • I don’t have a Snowitcard: how does the on-site pick up work?
  • How to Verify the Correct Loading of Your Skipass on Your Snowitcard?
  • Snowitcard Showing "Documents Pending"
  • Lost Snowitcard
See all 7 articles

SnowitPass

  • SnowitPass: How does the pay-per-use subscription work?
  • SnowitPass: How can I change the payment method or stop the automatic renewal of my subscription?
  • Have you received a discount code for your SnowitPass? Here’s how to use it!
  • SnowitPass: I can’t get through the turnstile. What can I do?
  • My payment method is not supported. How can I purchase my SnowitPass subscription?
  • SnowitPass: how does charging work? And what rates are charged?
See all 10 articles

Account

  • Resend an order confirmation email
  • Edit your account
  • Update Your Personal Information or Delete Account
  • Manage your payment methods
  • Snowit Club

Snowit Products

  • Snow Trains
  • Hotel + Skipass
  • Lesson and Rental
  • Purchasing Experiences

Discount Codes

  • Snowit Gift Card

Cancellation & Refund Policy

  • What are the refund policies in case I can't use the ski pass? In case of closures due to bad weather/wind, what happens?
  • Can I Change or Cancel a Rental Order?

Contact us

  • Contact us?
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