Account
- How to resend an order confirmation email?
- How does Snow Club Work ?
- How to Access Your Account?
- Edit your account
- Delete your profile
- Manage your payment methods
Skipass
- Can I change the Snowitcard number where I loaded the skipass?
- How can I do the check-in and activate the ski pass?
- How does the ski pass work and how do I use it?
- I don’t have a Snowitcard: how does the on-site pick up work?
- Can I buy ski insurance along with my skipass?
- How to open a claim with Snowcare insurance?
Snowitcard
- How to change the Snowitcard number where I loaded the skipass?
- Register your Snowit card
- How to Verify the Correct Loading of Your Skipass on Your Snowitcard?
- Why is my Ski pass or order pending paperwork?
- What to do if I lose my Snowitcard?
- Can I manage two or more Snowit cards with the same profile?
Subscriptions - PayPerUse (SnowitPass)
- SnowitPass: How does the pay-per-use subscription work?
- SnowitPass: How can I change the payment method or stop the automatic renewal of my subscription?
- Have you received a discount code for your SnowitPass? Here’s how to use it!
- SnowitPass: I can’t get through the turnstile. What can I do?
- My payment method is not supported. How can I purchase my SnowitPass subscription?
- SnowitPass: how does charging work? And what rates are charged?
Family
Snowit Products
- How do Snowi Trains work?
- HOTEL + SKIPASS How do our offers work? Do I get a discount when booking online?
- RENTAL How does the rental of sports equipment work?
- How does the Snowit Gift Card work?
- LESSONS How does the booking of ski/snowboard lessons work? Where do I find the meeting point with the instructor?
- EXPERIENCES How does buying Experiences work?